Privacy Policy
This Privacy Policy describes how Validate4 collects, uses, and shares information about you when you use our service. We are committed to protecting your privacy and being transparent about how your data is handled.
1. Information we collect
We collect information you provide directly, including:
- Account information: your name and email address when you register
- Profile information: any additional details you add to your profile
- Payment information: processed securely by Stripe — we never store full card numbers
- Communications: messages, support requests, and feedback you send us
We also collect information automatically when you use the service:
- Usage data (pages visited, features used, actions taken)
- Log data (IP address, browser type, referrer URLs, timestamps)
- Device information (hardware model, operating system, browser version)
2. How we use your information
We use the information we collect to:
- Provide, operate, and improve the service
- Process transactions and send related confirmations
- Send service-related notifications and important updates
- Respond to your questions and support requests
- Analyze usage patterns to improve the user experience
- Detect, investigate, and prevent fraudulent or illegal activity
- Comply with legal obligations
3. Sharing your information
We do not sell your personal information. We may share information only in the following circumstances:
- Service providers: trusted vendors who help us operate (hosting, payment processing, email delivery) — bound by data processing agreements
- Legal requirements: when required by law, court order, or to protect the rights and safety of users or the public
- Business transfers: in connection with a merger, acquisition, or sale of assets, with notice provided to affected users
4. Data retention
We retain your personal data for as long as your account is active or as needed to provide the service. If you close your account, we will delete or anonymize your data within 90 days, except where we are required by law to retain it longer or where it is necessary for legitimate business purposes such as fraud prevention.
5. Your rights
Depending on your location, you may have the right to access, correct, or delete your personal data. You may also have the right to object to or restrict certain processing, to withdraw consent, and to data portability. To exercise any of these rights, contact us at privacy@validate4.co. We will respond within 30 days.
6. Cookies and tracking
We use cookies and similar technologies to operate the service, remember your preferences, and collect analytics. Essential cookies are required for the service to function. You may manage non-essential cookies through your browser settings, though disabling them may affect certain functionality.
7. Security
We implement industry-standard security measures including encryption in transit (TLS 1.2+), encryption at rest, and strict access controls. We review our security practices regularly. No system is perfectly secure — please protect your account with a strong, unique password.
8. Children
The service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice in the service before the changes take effect. The date at the top of this page reflects when the policy was last revised.
10. Contact us
For privacy-related questions, requests, or complaints, contact us at privacy@validate4.co.